Who we are

Your digital consultancy.

Every day, our team bring a mix of strategic, analytical and practical delivery skills to our clients.

Our team are wildly different, aside from one thing - our continual search for better. We're not happy with the status quo, get cranky with inefficient processes and are genuinely frustrated by poor execution of good ideas. The more we learn, the happier we are.

Your work starts with, and is nurtured by, our marketing and technology experts. Implementation is managed by our client solutions specialists and in-house development team.

meet our team

FIND OUT WHAT EACH OF US DO EVERY DAY

CEO & Founder

 

Brendon is our CEO & Founder. An entrepreneur at heart, he has been at the forefront of digital and web technology for over 18 years, experimenting with any and all web-based technologies. Brendon has likely seen it or used it long before we've heard of it.

Every day...

Brendon consults with business owners and decision makers to ensure they are taking up the right solutions, and watches over our work to make sure we're delivering the right fit. With decades of experience in both the corporate environment and his own businesses, Brendon is incredibly skilled at seeing the 'big picture' vision for any organisation.

 
 

Digital Strategist & Co Founder

 

Leanne has been sharing her knowledge and the power of the web, social media and content marketing with our clients for well over a decade. An accomplished public speaker, digital strategist and creative thinker, Leanne enjoys empowering people with the skills and knowledge to make their business an online success!

Every day...

After launching her flagship program, The Summit School in February 2016, Leanne spends much of her time driving the development and delivery of her full suite of online learning material designed for today's savvy small business owner or marketing exec.

 
 

General Manager

 

Paul is our General Manager. He has spent the better part of 18 years pinpointing where business needs and user needs overlap, and driving technical projects from inception to completion, with beautiful, user-focussed results.

Every day...

Paul spends his time building strong business relationships which allow him to ask the tough questions. From this place of trust, he can find the perfect solution to move a business forward toward their goals. His aim is to find the sweet spot - the place where technology and innovation are lined up to deliver tangible results.

 
 

Client Service Lead

 

Ceridwyn, our Client Service Lead, is passionate about delivering the best possible customer experience. She brings more than 15 years of experience to Big Blue Digital, from both Australian and International markets, dabbling in Hospitality, Event Management and Marketing (both traditional and digital).

Every day...

Ceridwyn works at the heart of our client partnerships. She works closely with clients to understand their business, and ensures that our team are keeping the client's needs front-of-mind in delivery. With a passion for continual business improvement, she is always looking at ways to work better and deliver more.

 
 

Operations Manager, Marketing Lead

 

Sarah, our Operations Manager, Marketing Lead, has experience across public relations, editorial management and production. She believes in evidence-based approaches, and mentoring and educating clients and those around her to be efficient, targeted and purposeful in their efforts.

Every day...

Sarah oversees the creation and execution of marketing strategies for our clients and our business. She enjoys acting as a curator, working with and taking the best from all teams to get the right results.

 
 

Executive Assistant

 

Krystal is a sharp shooter in and out of the office! She started as the first point of contact with all clients, and has grown with our company to become our Executive Assistant.

Every day...

Krystal supports the management team to streamline business activities, and ensure our client's needs are met on time, and on budget. She empowers the team to do their best work by organising our work queues, keeping the office running and managing our accounts.

 
 

Technology Lead

 

Technology Lead Jason is a creator of innovative, end-user focussed digital solutions that deliver outcomes – experiential and metric. He is a natural communicator with a flare for integrating new technological trends into his work and lifestyle.

Every day...

Jason calmly works on complex technology projects and leads our development team to deliver work to a high standard, ensuring the quality of each project. With more than seven years of international client experience, he has developed a knack for delivering solutions that exceed expectations.

 
 

Senior Developer

 

Rob is an analytical thinker who gains satisfaction from finding efficient solutions to novel problems. This is why he’s a perfect match for his Senior Developer role.

Every day...

Rob finds ways to make systems share complex information more easily, including creating integrations for BigCommerce and Power BI. He is also invovled in delivering and integrating work management systems, using data from sources like Xero and Accelo.

 
 

Senior Developer

 

Senior Developer Tunga is passionate about learning new technologies, software solutions and device functionality. This passion places him at the cutting edge of engineering platforms and interfaces that provide experiential and functional advantages to clients.

Every day...

Tunga diligently builds things that look good and work well. As our resident SharePoint expert he frequently blows away the rest of the team with his eagerness to find the best way to do things for clients, whether they be a fast growing small business or changing enterprise.

 
 

Client Service Specialist

 

Lesley brings her passion for people and data to her role as Client Service Analyst. Having worked for both SMEs and large corporates, Lesley brings a variety of experience in strategy, client relationships and even hands-on development to the team.

Every day...

As a certified Google Analytics specialist, Lesley develops and implements measurement strategies for our clients, turning business objectives and broad KPIs into useful, digital metrics.

 
 
Brendon O'Sullivan
Brendon O'Sullivan

CEO & FOUNDER

Leanne O'Sullivan
Leanne O'Sullivan

DIGITAL STRATEGIST & COFOUNDER

Paul Ridoutt
Paul Ridoutt

GENERAL MANAGER

Ceridwyn Usback
Ceridwyn Usback

CLIENT SERVICE LEAD

Sarah Stanford
Sarah Stanford

OPERATIONS MANAGER, MARKETING LEAD

Krystal Tyack
Krystal Tyack

EXECUTIVE ASSISTANT

Lesley Hays
Lesley Hays

CLIENT SERVICE SPECIALIST

Jason Rankmore
Jason Rankmore

TECHNOLOGY LEAD

Tunga Mangombe
Tunga Mangombe

SENIOR DEVELOPER

Robert K. Bell
Robert K. Bell

SENIOR DEVELOPER

our values

A cartoon of a team working.

team


We're into relationships, not transactions.

We share achievements, goals and roadblocks daily.

We share beers, snacks and successes weekly.

Illustration of a team working.

INNOVATION


We believe there is always a solution and no such thing as 'can't be done'

We intentionally improve process and culture - innovation isn't unplanned.

We  acknowledge roadblocks, and give them a nod as we knock them down.

Illustration of a man wearing a superhero cape.

PASSION


We get excited about smashing our clients' goals.

We want to share our knowledge and ideas with as many people as possible.

We care about our schedules - good resource management means we can match our team with the projects they care most about.

Illustration of two people watering a tree.

PROSPERITY


Not just for us, but for our clients and partners.

Numbers are fun - we continuously track, measure and improve.

We make your goals our goals and continually track your return on investment.

Illustration of two people shaking hands.

service


We make sure we understand and share expectations across the whole team. 

Then we do our best to exceed them, and share our progress in a transparent way.

The  coffee is always on us.

READY TO CONNECT? get in touch.